Help Center


Need any help? Use the form  or email below and we will be in touch! We try to answer all emails within the day, but in rare cases please allow up to 2 business days.

glaceairshop@gmail.com

Don’t forget to tell us what is your order number!

You can call us at: (778) 433-0052

Our offices are open from 10 AM to 5 PM PST time, Monday to Friday.

You can also mail us at:

764 Yates Street
STE 200
Victoria, BC, V8W1L4, CANADA

Note: Do not send any returns to this address. Your refund will automatically be rejected. If you need to return an item, please contact us using the form above to be given a return authorization form.

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